-RETURN POLICY-

Online purchases (full price) are eligible for online store credit or an exchange within 15 days of purchase. 
Item must be in new & un-used condition with no signs of wear.
Shipping charges are non-refundable & buyer is responsible for any return shipping costs.


-SALE POLICY-

ALL SALE ITEMS ARE FINAL SALE!
​Sale items are not eligible for refund, store credit, or exchange. 
Items purchased with the use of a promo code are final sale.


-CUSTOM ORDERS-

All custom orders are final sale.
If you have an issue with a custom order, please contact us directly.


-REPAIR POLICY-

If an item needs repair, please contact us directly and we will evaluate.
Repair charges depend on the extent of the repair.
Please allow 14 business days for your item to be repaired and shipped back to you. 


-SHIPPING-

Please allow 5-7 business days from the date of purchase for your order to be handmade & shipped. 
All web orders are shipped USPS First Class or Priority Mail.
​We will send you an e-mail notification with tracking info once your order has been shipped.
Shipping charges are non-refundable & buyer is responsible for any return shipping costs.
ILIHIA MAUI IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.